Shipping policy

STANDARD SHIPPING ON LOCAL AND DOMESTIC ORDERS - PLEASE ALLOW 2-3 WEEKS FOR YOUR ORDER TO BE PROCESSED AND SHIPPED. UNLESS SPECIFIED READY TO SHIP ITEMS - PLEASE ALLOW 1-3 DAYS FOR DISPATCH.  ONCE YOUR ORDER HAS SHIPPED YOU WILL RECEIVE A CONFIRMATION EMAIL CONTAINING TRACKING INFORMATION. 

WE ARE NOT RESPONSIBLE FOR PACKAGES ONCE THEY ARE DROPPED OFF TO OUR SHIPPING CARRIER. THAT RESPONSIBILITY IS NOW BETWEEN THE SHIPPING CARRIER AND THE CUSTOMER. IT IS THE CUSTOMERS RESPONSIBILITY TO BE AT DELIVERY LOCATION ON THE DAY ITS SUPPOSED TO BE DELIVERED.

PLEASE VERIFY THAT YOUR SHIPPING ADDRESS IS CORRECT WHEN ORDERING AND CONTAINS RIGHT APARTMENT NUMBER IF NECESSARY. WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY LOST OR STOLEN PACKAGES. ITEMS STUCK IN TRANSIT ARE OUT OF OUR CONTROL AND NEED TO BE DEALT WITH THE SHIPPING PROVIDER.

HOW TO TRACK MY ORDER?

ONCE YOUR PACKAGE HAS SHIPPED, YOU WILL RECIEVE AN EMAIL WITH CORRESPONDING TRACKING INFORMATION.

EXCHANGES

ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES. UNLESS THERE IS AN ERROR DUE TO THE SHIPPER.  

RETURNS

NO RETURNS OR EXCHANGES- ALL SALES ARE FINAL.

IF YOUR ORDER IS DAMAGED OR IRREGULAR PLEASE CONTACT mariamancia37@gmai.com AND WE WILL REPLACE IT FOR YOU.